Reviews
4.9 / 5 Β· 125 totalAalbor Kitchens did a great job removing a very old kitchen and installing a new contemporary kitchen in our unit at Bondi. They were efficient and had some great ideas along the way to make improvements. I am very happy with their workmanship and the finished product.
Our friend recommended Boris/Aalbor Kitchens so I contacted him in Jun 2024 for our bathroom/kitchen renovation. There were some positive experiences but equally we've been disappointed with the workmanship and slow/inappropriate handling of issues. Positives: - Quick quote - Local factory/showroom (for eastern suburbs people) - Detailed Β drawings - Past experience doing other unit in the same block - Offer aids in the bathroom/kitchen fitting selections - Good communication before quotes were signed off so initially my wife and I felt confident about what we were getting Negatives: - Β Slow turnaround My kitchen and bathroom renovation ran for 10 weeks between 29 Jul and 5 Oct to the point that my neighbours complained about the ongoing noise and the fact that the dirty plastic carpet protector had to stay for so long. One neighbour showed me his unit who has been completely renovated by another builder and they finished the whole thing in just 1 month with twice as much renovation scope. Aalbor Kitchens were renovating another unit in the same block and they also suffered from the same slow turnaround as me. They probably have taken more projects than they could handle. - No visibility/status update over project progress I asked for status updates regularly but they could not always give me a straight answer. There had been weeks when there were no activities at all. - No room for price negotiation and some items they quoted were so overpriced that we had to exclude and supply them ourselves. - Unpleasant handling of some issue By far this is the most negative experienced I had with them. I asked for additional power point on balcony with separate fuse for AC installation but their electrician only connected the new cable to a nearby power point and when I questioned it, the project manager wanted to charge me 3 times what had been agreed before to get it rectified instead of honouring the quote. I refused this charge and escalated the issue to Boris who passed it on to another PM who then agreed in writing to waive the cost completely and let me call my own electrician to do it properly before they install the kitchen stone top. To my surprise when I received the final bill, Aalbor still tried to bill me part of the cost of the balcony power point they had agreed to waive. I asked them and the first project manager insisted to charge me. I argued that this was their cost that should not be attributed to me since they had agreed to waive it. However I never received any confirmation or apology from them since. They also misbilled me for a backflow converter I supplied that their plumber lost/misplaced that they agreed to reimburse me for. Then when they reissued the invoice to remove this erroneous charge, they still did not remove the electrical work item that they had agreed to waive previously. IΒ found it appalling that they treated customer this way by twice dishonouring the agreement for a small amount of cost compared to overall project value. - poor workmanship, quality control, and cleanliness They had to return to adjust drawers that were not straight, noticeable gaps between doors, uncovered drilled holes and small damages from mis-drillings, large and uneven shelf cuts under sinks for the drain pipes, and misconnected laundry tap (mostly addressed on as-best-as-they-could basis). After moving in, I had to clean my very dirty kitchen flyscreen covered by the demolition dusts myself, and they are yet to respond to my complaint about the under kitchen drawers' dirtiness and come to check the fading door paint issue as promised by the PM 4 weeks ago.
I engaged Aalbor Kitchens for my bathroom renovation in November 2023. From the beginning stages of the design, as well as the patience they showed whilst I was awaiting strata approval, then leading to the execution of the renovation made the entire process stress free. All workmanship was neat and tidy and completed within their estimated time frame. The professionalism, communication and workmanship from Aalbor Kitchens was excellent and I highly recommended them. I look forward to engaging them with my next home renovation project.
Iβm so pleased that I was recommended to use Aalbor by a friend, it was such an easy process. Turnkey solution that suits me perfectly given that this is an investment property. Minimal downtime. Before the kitchen was even finished completely the agent was able to do a home open and six from six inspections applied for the unit. Matt and all of the team are so good to deal with. I will absolutely be using them again. SIX stars.
I am thrilled to share my exceptional experience with Aalbor Kitchens and Bathrooms, who recently conducted a complete renovation of both the kitchen and bathroom in our investment property. From the outset, the team at Aalbor demonstrated an unmatched level of professionalism and dedication that left us thoroughly impressed. One of the most noteworthy aspects of our experience with Aalbor was their outstanding communication. Right from the initial consultation, they exhibited an impressive ability to comprehend our vision while offering insightful suggestions that elevated the project. The communication was not only swift but also remarkably detailed, ensuring that all our requirements were not only met but often exceeded. It was evident that they took the time to thoroughly understand our needs and preferences. What truly set Aalbor apart was the ease with which the entire process unfolded. Every team member we interacted with was friendly, approachable, and eager to assist. The renovations, which can often be quite daunting, proceeded with remarkable smoothness. This can be attributed to Aalbor's adept project management skills and meticulous planning. Additionally, their proactive approach to engaging with the strata management company and keeping all parties within the building informed demonstrated their commitment to a collaborative and transparent process. One notable aspect that left a lasting positive impression was Aalbor's dedication to maintaining cleanliness and order throughout the renovation process. Their conscientious efforts to ensure that common areas were consistently clean and tidy showcased their respect for the shared space and consideration for other building occupants. This attention to detail not only minimized disruptions but also garnered appreciation from fellow residents and owners. Perhaps one of the most significant indicators of Aalbor's excellence was their adherence to the projected timeline. Renovation projects often come with a sense of uncertainty regarding completion dates, but Aalbor proved to be a beacon of reliability. They not only delivered within the expected timeframe but also ensured that the quality of work was not compromised in the process. The meticulous attention to detail that Aalbor exhibited throughout the project was truly commendable. Upon the completion of the kitchen and bathroom renovations, we were left astounded by the precision and finesse with which every element had been executed. It was evident that Aalbor took great pride in their work, and this dedication translated into an end result that surpassed our expectations. The architectural drawings and plans presented by Aalbor were not only comprehensive but also highly impressive. Any minor adjustments or modifications we requested were met with a willingness to accommodate, all of which were undertaken promptly and without hesitation. This level of flexibility and willingness to cater to client preferences is a hallmark of a truly customer-centric service. In conclusion, I wholeheartedly and without reservation recommend Aalbor Kitchens and Bathrooms for any renovation projects. Their professionalism, communication, attention to detail, and commitment to excellence make them a standout choice. Our experience with Aalbor was not only stress-free but also immensely gratifying. They have undoubtedly earned our trust and confidence, and we will undoubtedly engage their services for any future renovation endeavors. Thank you for everything.
Great job! We used Aalbor Kitchens to completely renovate a kitchen, laundry and bathroom is a small rental unit. Boris and his team guided us through the process, which was a challenge since we were interstate. Despite this we were kept informed of the progress, the work was completed on time and within the budget we had agreed, and we were very happy with the end product. We would have no hesitation is recommending Boris, Shayne and the rest of the team.
Aalbor Kitchens recently did a complete kitchen build for us - they were brilliant from start to finish. Patient with my many questions on finishing options + getting the sizing and layout just right. It is both functional and looks amazing - thank you to the team there!